Trust Centre · Our team信任中心 · 我们的团队
Meet the team behind CSCOM
认识CSCOM背后的团队
Construction projects involve many participants. Builders have their own teams. Consultants have their own teams. Project managers have their own teams. Owners deserve a team too.
建筑项目涉及众多参与者。Builder有自己的团队。顾问有自己的团队。项目经理有自己的团队。业主同样值得拥有自己的团队。
CSCOM brings together independent owner representation, project operations, technology and governance to help homeowners stay informed, organised and better prepared throughout their projects.
CSCOM汇集了独立业主代表、项目运营、技术和治理，帮助业主在整个项目过程中保持知情、有序和充分准备。
Headquartered in Melbourne, CSCOM combines local owner representation with an international support team across technology, operations and business development.
CSCOM总部位于墨尔本，将本地业主代表与跨技术、运营和商务发展的国际支持团队相结合。
01 — Structure01 — 组织架构
How our team works
团队运作方式
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Strategic leadership战略领导
Organisational direction and owner-first philosophy组织方向与业主优先理念
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Owner representation业主代表
Project information, communication and independent representation项目信息、沟通和独立代表
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Project operations项目运营
Structured follow-up, documentation and issue tracking结构化跟进、文档与问题追踪
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Technology技术
Secure digital systems for project information and evidence安全的数字系统管理项目信息和证据
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Governance治理
Transparency, ethical conduct and responsible practices透明、道德行为和负责任的实践
02 — Leadership02 — 领导层
Leadership
领导层
FM
Flora Murad
Founder创始人
Flora founded CSCOM to help homeowners establish their own independent project records, governance and decision support throughout construction projects.
Flora创立了CSCOM，旨在帮助业主在整个建设项目过程中建立自己独立的项目记录、治理体系和决策支持。
Focus areas职责领域
Vision愿景
Strategy战略
Service development服务开发
Organisational leadership组织领导
AA
Adham Arden
Executive Director执行董事
Chief Independent Owner Representative首席独立业主代表
Adham leads CSCOM's day-to-day operations and owner representation framework, helping owners organise project information, understand risks and make informed decisions while maintaining clear professional boundaries.
Adham负责CSCOM的日常运营和业主代表框架，帮助业主整理项目信息、理解风险并做出知情决定，同时保持清晰的专业边界。
Focus areas职责领域
Executive leadership执行领导
Owner representation业主代表
Risk oversight风险监督
Stakeholder coordination利益相关方协调
Decision support决策支持
03 — Project operations03 — 项目运营
Project operations
项目运营
AA
Ailihamu Abudouresuli
Independent Owner Representative独立业主代表
Project Operations Lead项目运营负责人
Ailihamu supports project coordination, owner communication and ongoing project follow-up, helping ensure important records, actions and project information remain organised throughout the project lifecycle.
Ailihamu负责项目协调、业主沟通和持续的项目跟进，确保重要记录、行动事项和项目信息在整个项目生命周期中保持有序。
Focus areas职责领域
Project coordination项目协调
Owner support业主支持
Issue tracking问题追踪
Documentation文档管理
Operational consistency运营一致性
04 — Technology & governance04 — 技术与治理
Technology & governance
技术与治理
JC
Jackie Cheng
Technology Lead技术负责人
Jackie leads the development of CSCOM's digital platforms, evidence systems and owner portal, ensuring technology supports transparency, reliability and structured project information.
Jackie负责CSCOM数字平台、证据系统和业主门户的开发，确保技术支撑透明性、可靠性和结构化的项目信息。
Focus areas职责领域
Technology技术
Owner portal业主门户
System architecture系统架构
Automation自动化
IJ
Iris Jin
Business Development & Governance Review商务发展与治理审查
Iris supports client relationships, partnership development and governance review, helping ensure CSCOM maintains clear communication, transparency and responsible business practices.
Iris负责客户关系、合作伙伴发展和治理审查，确保CSCOM保持清晰的沟通、透明度和负责任的商业实践。
Focus areas职责领域
Business development商务发展
Governance review治理审查
Ethics review道德审查
Communication沟通
JL
John Liu
Business Development & Governance Review商务发展与治理审查
John supports client relationships, partnership development and governance review, helping ensure CSCOM maintains clear communication, transparency and responsible business practices.
John负责客户关系、合作伙伴发展和治理审查，确保CSCOM保持清晰的沟通、透明度和负责任的商业实践。
Focus areas职责领域
Business development商务发展
Client relationships客户关系
Governance review治理审查
Communication沟通
05 — Structure05 — 组织结构
One team. Clear responsibilities.
一个团队。清晰的责任。
Construction projects require many different forms of expertise. Rather than expecting one person to perform every role, CSCOM separates leadership, owner representation, project operations, technology and governance into clearly defined responsibilities.
建筑项目需要多种不同形式的专业知识。CSCOM不期望一个人承担所有角色，而是将领导、业主代表、项目运营、技术和治理分为明确定义的职责。
Where specialist advice is required — including legal, engineering, building surveying, architecture or other regulated professional services — CSCOM may recommend that owners engage appropriately qualified professionals.
在需要专业建议的领域——包括法律、工程、建筑测量、建筑设计或其他受监管的专业服务——CSCOM可能会建议业主聘请具备相应资质的专业人士。
This structure helps maintain transparency, accountability and appropriate professional boundaries throughout every engagement.
这种结构有助于在每一次服务中保持透明度、问责制和适当的专业边界。
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Independent representation独立代表
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Structured records结构化记录
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Responsible governance负责任的治理
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Continuous improvement持续改进
06 — Commitment06 — 承诺
Our commitment
我们的承诺
We are committed to:
我们承诺：
Representing owners responsibly负责任地代表业主
Maintaining organised project records维护有序的项目记录
Supporting informed decisions支持知情决策
Managing potential conflicts transparently透明管理潜在利益冲突
Respecting professional boundaries尊重专业边界
Continuously improving our systems持续改进我们的系统
The project team keeps its own records.
Owners should have records of their own.
项目团队会保留自己的记录。
业主也应拥有属于自己的记录。
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July 2026
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