CSCOM ecosystem
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Governance Document 治理文件

Board of Advisors Charter 顾问委员会章程

The governance framework defining the composition, role, scope and operating principles of the CSCOM Board of Advisors. 本文件定义了CSCOM顾问委员会的组成、职能、职责范围及运行原则。

VERSION 1.0 EFFECTIVE FROM生效日期 2026 LAST UPDATED最后更新 July 2026 STATUS状态 Active生效中
A Message from the Executive Director 执行董事致辞

The residential construction industry has well-established standards for builders, architects, engineers and project managers. Yet there is currently no recognised project management standard designed specifically for the people who commission and fund these projects — homeowners.

This gap is not an oversight. It reflects an assumption that homeowners either do not need structured guidance, or that existing professional standards are sufficient. In practice, homeowners are expected to navigate contracts, variations, payments and project risks without a governance framework of their own.

CSCOM was founded on the belief that homeowners deserve better. Not better marketing. Not better sales. Better governance. The Board of Advisors exists to bring independent professional judgement into the development of standards that serve homeowners — transparently, constructively and without commercial agenda.

This Charter defines how the Board operates. It establishes clear boundaries between advice and authority, between governance and management. These boundaries are not limitations. They are what make the Board credible.

Good governance is built slowly. It is built publicly. And it is built by people who believe that trust is earned through consistent, transparent action over time.

住宅建筑行业已经为建筑商、建筑师、工程师和项目经理建立了完善的专业标准。然而,目前尚无一套专门为项目委托方和出资方——业主——设计的项目管理标准。

这个缺口并非疏忽。它反映了一种假设:业主要么不需要结构化的指导,要么现有的专业标准已经足够。但实际上,业主需要在没有自身治理框架的情况下,独自面对合同、变更、付款和项目风险。

CSCOM的创立基于一个信念:业主值得更好的待遇。不是更好的营销,不是更好的销售,而是更好的治理。顾问委员会的存在,是为了将独立的专业判断引入服务于业主的标准制定——以透明、建设性、非商业化的方式。

本章程定义了委员会的运作方式。它在建议与权力、治理与管理之间建立了清晰的边界。这些边界不是限制,而是委员会公信力的基础。

良好的治理需要缓慢建立。需要公开建立。需要由那些相信信任是通过长期、透明、一致的行动赢得的人来建立。

Adham A. Arden
Executive Director, CSCOM CSCOM 执行董事
Article 1 第一条

Purpose 宗旨

The CSCOM Board of Advisors is established to provide independent, cross-disciplinary professional guidance on the development of governance frameworks, industry standards and strategic direction for residential homeowner project protection in Australia.

CSCOM顾问委员会的设立,旨在为澳大利亚住宅业主项目保护的治理框架、行业标准及战略方向提供独立的、跨学科的专业指导。

Inaugural Objective 首届目标

To develop and publish Version 1.0 of the Residential Homeowner Project Management Standard — the first governance framework designed specifically for homeowners managing residential building projects.

制定并发布《住宅业主项目管理标准》第1.0版——首个专为管理住宅建设项目的业主设计的治理框架。

Article 2 第二条

Role of the Board 委员会职能

The Board serves as an independent advisory body to the Executive Director and CSCOM leadership. Its role encompasses four areas.

委员会作为独立顾问机构,为执行董事及CSCOM领导团队提供专业建议。其职能涵盖四个领域。

01 Strategic Advice — Guidance on long-term direction, market positioning and organisational development.
02 Professional Advice — Expert input across construction law, building design, project management, cost management and governance.
03 Governance Development — Contributing to the design and refinement of CSCOM's governance frameworks and policies.
04 Annual Industry Deliverables — Supporting the development and publication of standards, guides and governance resources for the benefit of Australian homeowners.
01 战略建议 — 对长期方向、市场定位和组织发展提供指导。
02 专业建议 — 在建筑法律、建筑设计、项目管理、造价管理和治理方面提供专家意见。
03 治理建设 — 参与CSCOM治理框架和政策的设计与完善。
04 年度行业成果 — 支持为澳大利亚业主制定和发布标准、指南及治理资源。
Article 3 第三条

Scope 职责范围

The Board operates within clearly defined boundaries. Understanding what the Board does — and does not do — is essential to its credibility and effectiveness.

委员会在明确界定的范围内运作。理解委员会的职责边界,对其公信力和有效性至关重要。

The Board provides

Advice
Recommendations
Professional opinions
Industry expertise

The Board does not manage

Day-to-day operations
Staff management
Budget approval
Client delivery
Operational decisions
Executive management

委员会提供

建议
推荐意见
专业观点
行业专长

委员会不负责

日常运营
人员管理
预算审批
客户交付
运营决策
行政管理
Key Principle 核心原则

All Board advice is non-binding. Executive authority remains with CSCOM management.

委员会的所有建议均为非约束性。执行权力保留于CSCOM管理层。

Article 4 第四条

Membership 成员组成

The Board consists of five (5) or seven (7) independent members, maintaining an odd number to support effective deliberation. Members are appointed for a one-year term, renewable at the discretion of the Executive Director.

委员会由五(5)名或七(7)名独立成员组成,保持奇数以利于有效讨论。成员任期一年,可由执行董事酌情续任。

Collectively, the Board should represent the key disciplines involved in residential construction, including construction law, client-side project management, residential construction, architecture, quantity surveying, structural engineering, and governance or dispute resolution.

委员会成员应共同代表住宅建筑涉及的关键学科,包括建筑法律、业主方项目管理、住宅建设、建筑设计、造价管理、结构工程以及治理或争议解决。

Personal Capacity 个人身份

Board Members serve in their personal professional capacity and do not represent their employers or organisations.

委员会成员以个人专业身份任职,不代表其雇主或所属机构。

Article 5 第五条

Appointment 任命

The Executive Director is responsible for all Board appointments, renewals, rotation and succession planning. The Executive Director may also determine the conclusion of a member's term where necessary.

执行董事负责委员会的所有任命、续任、轮换和接替规划。如有必要,执行董事亦可决定终止成员的任期。

Composition Principle 组成原则

Board composition should maintain independence, diversity of discipline and long-term alignment with CSCOM's mission. No single profession should dominate the Board.

委员会组成应保持独立性、学科多样性以及与CSCOM使命的长期一致性。任何单一专业不应主导委员会。

Article 6 第六条

Meetings 会议

The Board meets quarterly — four times per year. Meetings are scheduled for a maximum of 90 minutes. Each meeting follows a structured format including agenda, minutes and action items.

委员会每季度召开一次会议,每年四次。每次会议时长不超过90分钟。每次会议遵循结构化流程,包括议程、会议记录和行动事项。

Special-purpose sessions may be convened as needed to address specific governance topics or time-sensitive matters.

如需要,可召开专题会议处理特定治理议题或时效性事务。

Annual Priorities 年度重点

Each year, the Board identifies one to two priority governance topics to guide its advisory focus and deliverables for the term.

每年,委员会确定一至两项治理重点议题,以指导其本届任期的咨询方向和成果。

Article 7 第七条

Governance Structure 治理架构

Board of Advisors 顾问委员会
Independent professional guidance 独立专业指导
↓ Independent Advice ↓ 独立建议
Executive Director 执行董事
Organisational leadership & execution 组织领导与执行
Executive Team 执行团队
Owner Advisory 业主咨询
Partner Network 合作网络
Technology 技术平台
Operations 运营
Governance Boundary 治理边界

The Board provides independent strategic guidance. Executive authority, organisational leadership and operational management remain with the Executive Director and Executive Team.

委员会提供独立的战略指导。执行权力、组织领导和运营管理权保留于执行董事和执行团队。

Executive Director Responsibilities 执行董事职责

The Executive Director is responsible for organisational leadership, execution, appointments, implementation and long-term development. The Board does not manage the Executive Director. The Executive Director is not an employee of the Board. The Board provides advice. The Executive Director is responsible for execution.

执行董事负责组织领导、执行、任命、实施和长期发展。委员会不管理执行董事。执行董事也不是委员会的雇员。委员会提供建议。执行董事负责执行。

Article 8 第八条

Decision Making 决策机制

The Board provides

Advice
Recommendations
Professional opinions

The Board does not hold

Executive authority
Voting rights over management
Budget approval power
Staff appointment authority
Operational control

委员会提供

建议
推荐意见
专业观点

委员会不拥有

执行权力
对管理层的投票权
预算审批权
人事任命权
运营控制权

Final organisational decisions are made by the Executive Director and Executive Team.

最终组织决策由执行董事和执行团队负责。

Article 9 第九条

Conflict of Interest 利益冲突

Board Members are expected to act with professional integrity at all times. Any actual or perceived conflict of interest must be disclosed promptly to the Executive Director.

委员会成员应始终保持专业诚信。任何实际或潜在的利益冲突必须及时向执行董事披露。

01 Disclosure — Members must declare any interest that could reasonably be perceived as influencing their advice.
02 Recusal — Where a conflict exists, the affected member must recuse themselves from the relevant discussion and any related advice.
03 Professional Integrity — Members must not use their Board position for personal commercial advantage or to benefit external interests.
01 披露 — 成员必须申报任何可能被合理认为影响其建议的利益。
02 回避 — 存在利益冲突时,相关成员必须回避相关讨论及任何相关建议。
03 专业诚信 — 成员不得利用委员会职位谋取个人商业利益或为外部利益服务。
Article 10 第十条

Confidentiality 保密义务

Board Members must maintain the confidentiality of all non-public information shared during their tenure. This includes strategic discussions, client information, Board papers and internal documents.

委员会成员必须对其任期内获知的所有非公开信息严格保密。包括战略讨论、客户信息、委员会文件和内部文件。

Confidentiality obligations continue after a member's term concludes.

保密义务在成员任期结束后继续有效。

Article 11 第十一条

Resignation & Removal 辞任与免职

Members may resign at any time by providing written notice to the Executive Director. The Executive Director may conclude a member's term on the basis of non-participation, breach of confidentiality, conflict of interest, breach of code of conduct or reputational damage to CSCOM.

成员可随时以书面通知执行董事的方式辞任。执行董事可基于以下原因终止成员任期:不参与活动、违反保密义务、利益冲突、违反行为准则或对CSCOM声誉造成损害。

Procedural Fairness 程序公正

Where practical, members should be given an opportunity to respond before a decision is made.

在可行的情况下,成员应在决定做出前获得回应的机会。

Article 12 第十二条

Charter Review 章程修订

This Charter will be reviewed and refined as CSCOM evolves. Material amendments should be developed in consultation with the Board where practical. The final version of any amendment is published by the Executive Director.

本章程将随CSCOM的发展持续审查和完善。在可行的情况下,重大修订应征询委员会意见。任何修订的最终版本由执行董事发布。

Governance Principles 治理原则

Five Principles 五项原则

Independent

Board Members bring their own professional judgement. Advice is given freely, without direction from CSCOM management or external parties.

Constructive

The Board exists to build, not to oversee. Its value lies in the quality and practicality of its advice, not in authority over management.

Transparent

Governance frameworks, standards and key decisions are published openly. The public has a right to understand how CSCOM governs itself.

Respectful

Diverse perspectives are heard and considered. Professional disagreement is welcomed as part of rigorous governance practice.

Execution Remains with Management

The Board advises. The Executive Director and Executive Team decide and deliver. Clear separation between advice and authority is what makes both effective.

独立

委员会成员以自身专业判断提供建议。建议的提出不受CSCOM管理层或外部方的指导。

建设性

委员会的存在是为了建设,而非监督。其价值在于建议的质量和实用性,而非对管理层的权力。

透明

治理框架、标准和关键决策公开发布。公众有权了解CSCOM如何治理自身。

尊重

多元观点被倾听和考虑。专业分歧被视为严谨治理实践的组成部分。

执行权属于管理层

委员会提供建议。执行董事和执行团队负责决策和交付。建议与权力之间的清晰分离,是两者有效运作的基础。

Reference 参考

Governance Structure Explained 治理架构说明

Board of Advisors 顾问委员会

An independent advisory body of 5–7 professionals providing cross-disciplinary guidance on governance, standards and strategy. The Board does not manage CSCOM. It provides advice.

由5至7名专业人士组成的独立顾问机构,在治理、标准和战略方面提供跨学科指导。委员会不管理CSCOM,而是提供建议。

Executive Director 执行董事

Responsible for organisational leadership, execution, appointments, implementation and long-term development. The Executive Director receives Board advice but retains full decision-making authority.

负责组织领导、执行、任命、实施和长期发展。执行董事接受委员会建议,但保留完整的决策权。

Executive Team 执行团队

Responsible for operational delivery across all CSCOM functions. Reports to the Executive Director.

负责CSCOM所有职能的运营交付。向执行董事汇报。

Operating Divisions 运营部门

Owner Advisory delivers protection and advisory services to homeowners. Partner Network manages the trust partner ecosystem. Technology Platform develops and maintains digital tools, AI and the owner portal. Operations handles organisational administration and quality assurance.

业主咨询为业主提供保护和咨询服务。合作网络管理信任合作伙伴生态系统。技术平台开发和维护数字工具、AI及业主门户。运营负责组织行政管理和质量保障。

FAQ 常见问题

Frequently Asked Questions 常见问题

Is the Board responsible for managing CSCOM?
No. The Board is an independent advisory body. Day-to-day management, strategic execution and operational decisions are the responsibility of the Executive Director and Executive Team.
Does the Board supervise the Executive Director?
No. The Board provides independent advice. The Executive Director remains responsible for organisational leadership and execution. The Board does not have supervisory or management authority.
Does the Board approve commercial decisions?
No. Commercial decisions, including pricing, partnerships and operational investments, are made by CSCOM management. The Board may advise on strategic direction but does not approve or veto commercial matters.
Can Board Members provide consulting services?
Yes. However, such engagements are entirely separate from Board membership and must be governed under an independent consulting agreement. Board membership does not create a commercial relationship.
Who appoints Board Members?
The Executive Director. Appointments prioritise professional independence, practical experience and balanced representation across key disciplines.
Can Board Members be replaced?
Yes. Appointments are reviewed periodically to maintain diversity, independence and alignment with CSCOM's mission.
Does the Board have voting authority over CSCOM?
No. The Board is advisory only. It does not hold voting rights, executive authority or operational control over any aspect of CSCOM.
委员会是否负责管理CSCOM?
不。委员会是独立顾问机构。日常管理、战略执行和运营决策由执行董事和执行团队负责。
委员会是否监督执行董事?
不。委员会提供独立建议。执行董事对组织领导和执行负全责。委员会不具有监督或管理权。
委员会是否审批商业决策?
不。商业决策(包括定价、合作关系和运营投资)由CSCOM管理层做出。委员会可就战略方向提供建议,但不审批或否决商业事务。
委员会成员是否可以提供咨询服务?
可以。但此类业务完全独立于委员会成员身份,必须在独立咨询协议下进行。委员会成员身份不构成商业关系。
谁任命委员会成员?
执行董事。任命优先考虑专业独立性、实践经验以及关键学科的均衡代表性。
委员会成员是否可以被替换?
可以。任命会定期审查,以保持多样性、独立性以及与CSCOM使命的一致性。
委员会是否对CSCOM拥有投票权?
没有。委员会仅为咨询性质。不拥有投票权、执行权力或对CSCOM任何方面的运营控制权。
Documents 文件

Governance Library 治理文件库

All governance documents are published here as part of CSCOM's commitment to transparency and accountability.

所有治理文件在此公开发布,作为CSCOM对透明和问责承诺的一部分。

CSCOM Board of Advisors Charter v1.0 trust.cscom.com.au/charter © 2026 CSCOM